• FAQ •
Q: What is the difference between a 3-Day Park Pass and a Weekend All-Access Pass?
A: A 3-Day Park Pass gets the ticket holder into the Telluride Town Park performances only. A Weekend All-Access Pass gives the ticke tholder access to the Telluride Town Park performances and the Jazz After Dark late night shows on a first come, first served basis.
Q. If I only want to see one performance, do I still need to pay for a full Single Day ticket?
A: Yes, the only single show tickets available are night venue shows.
Q: Where is the wine tasting and distillery tasting tent?
A: The tasting tent is a 20×40 tent located near the back of the general audience area of Telluride Town Park.
Q: Where are the free yoga classes?
A: Yoga classes are held in Elks Park on Colorado Avenue on Friday, and in Telluride Town Park on Saturday and Sunday.
Q: Will there be food tents?
A: Yes there will be several food vendors located around the perimeter of the general audience area in Telluride Town Park.
Q: Can I bring my dog?
A: Though we love pets, please leave them at home.
Q: Can I set up a shade tent inside the festival grounds?
A: Yes, there will be a designated Family Area at the back of the general audience area in Telluride Town Park.
Q: Do you provide seating?
A; We provide seating in the Patron Area only. For the general audience area please bring your own chair.
Q: Where do I pick up my tickets?
A: All tickets are purchased online and you will be emailed an e-ticket shortly after your purchase. You bring your e-ticket to the Box Office to exchange for your event wristband. There will be online access at the Box Office to look up your purchase as well.
Q: I am a Patron Pass holder. Where do I pickup my Patron gift bag?
A: Patrons will pick up their credentials and gift bags at Elinoff Gallery on Thurs. afternoon, July 30 and Friday morning July 1. The gallery is located at 204 W. Colorado Ave.
Q: What do I do if I forgot my e-ticket?
A: Please bring a current, legal photo I.D. to the box office located outside of Telluride Town Park.
Q: Is the event handicap accessible?
A: The Telluride Town Park, Wilkinson Public Library and Farmers Market events are all handicap accessible.
Q: Do I need to purchase a separate pass for camping?
A: Yes, you must have a separate camping pass per person for tent camping. The cost is $59 and can be purchased here.
Q: Can I have an open fire in the campground?
A: No, unfortunately the town will not allow for any open fires on the campground premises.
Q: Do I need to purchase a camping pass for him child under 12?
A: No, all children 12 and under can camp with their parents for free. They will be given a special wrist band upon entering the festival grounds.
Q: I am a Patron Pass holder bringing a child under 12. Do they need a ticket to get into the Patron Area?
A: No, all children 12 and under are allowed to enter the Patron Area with their parents. They will be given a special wrist band upon entering the festival grounds.
Q: I have a Vehicle in Campground pass? Can I come and go with my vehicle.
A: No, once you leave the campground you will not be able to re-enter. You can leave the campground with your vehicle at any time during the weekend.
Q: Do I have to purchase a camping ticket for my child under 12?
A: No, all Telluride Jazz Festival events are free for children 12 and under, including camping with their parents in Telluride Town Park.
Q: Where can I park my car?
A: There is pay parking and free parking throughout the Town of Telluride. Please go to the www.telluride-co.gov and click on Services from the drop down menu. Click on Parking for the most up-to-date information. There is no parking on the festival grounds.
Q: What time does the box office open?
Q: Can I bring in my own food and drink?
A: Yes, but no glass or alcohol.
Q: What time do the gates open?
A: Noon on Friday, July 31, 2015.
Q: Where can I pickup my night venue tickets that I purchased online?
A: All night venues online ticket sales, purchasers name and number of guests will be on a will call list at the appropriate show location. If you purchased a Patron pass or Weekend All-Access pass your wristband will get you into the night shows.